> For the complete documentation index, see [llms.txt](https://ajuda.grex.com.br/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://ajuda.grex.com.br/guia-completo/duvidas-gerais/recuperar-senha.md).

# Recuperar Senha

Como recuperar sua senha do app, caso tenha esquecido.

{% hint style="info" %}
Atualmente *<mark style="color:red;">**não**</mark>* existe uma forma de alterar a sua senha dentro do aplicativo Grex, a única maneira de ***recuperar*** a sua ***senha*** é *<mark style="color:blue;">**sair do aplicativo**</mark>* e realizar os seguintes passos:
{% endhint %}

1. Acesse a aba <mark style="color:blue;">**'Configurações'**</mark> e selecione a opção <mark style="color:blue;">**'Sair'**</mark>:

<figure><img src="https://4194784116-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FZwZBMvYGD7o8LgCIkqOB%2Fuploads%2FOXBXwpz78vjpYWDWbr4W%2Fimage%2061.jpg?alt=media&amp;token=cc5acb92-4f6c-4d64-89a1-29a5ce134cb9" alt=""><figcaption></figcaption></figure>

2\. Clique em <mark style="color:blue;">**'**</mark>*<mark style="color:blue;">**Esqueci minha Senha'**</mark>* na tela de login e **informe o seu&#x20;*****e-mail***.

<figure><img src="https://4194784116-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FZwZBMvYGD7o8LgCIkqOB%2Fuploads%2FAW6Z4sAfvMQ7e647OR5w%2Fimage%2062.jpg?alt=media&amp;token=075ce410-c3dc-45ea-956c-34e093a7eda1" alt=""><figcaption></figcaption></figure>

<figure><img src="https://4194784116-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FZwZBMvYGD7o8LgCIkqOB%2Fuploads%2FFDEuuqbEJmaduoBP966x%2Fimage%2063.jpg?alt=media&amp;token=89ab4d6e-18fd-44b6-8d5e-94b365496dce" alt=""><figcaption></figcaption></figure>

3\. Será enviado para você um *<mark style="color:blue;">**e-mail**</mark>* de **recuperação de senha**:

<figure><img src="https://4194784116-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FZwZBMvYGD7o8LgCIkqOB%2Fuploads%2FjtZ6uoK16JWMcWLZWY3m%2Fimage%2064.jpg?alt=media&amp;token=76e73398-49a2-4ec5-b5a7-fea1c6820b0c" alt=""><figcaption></figcaption></figure>

4\. Abra o e-mail, *clique* em <mark style="color:blue;">**'nova senha'**</mark> :thumbsup:

<figure><img src="https://4194784116-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FZwZBMvYGD7o8LgCIkqOB%2Fuploads%2FcVBD9WChKPZlAZENInXi%2Fimage%2065.jpg?alt=media&amp;token=538eae04-0062-4733-8772-b4a0588277b8" alt=""><figcaption></figcaption></figure>

5\. <mark style="background-color:blue;">Insira a sua</mark> <mark style="background-color:blue;"></mark>*<mark style="background-color:blue;">**nova senha**</mark> <mark style="background-color:blue;"></mark><mark style="background-color:blue;">e clique em 'salvar'.</mark>*

<mark style="color:blue;">**Pronto!**</mark> :smile: